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Hotline Number

 

Sl No.

Support Center Name

Mobile No

Contact

email
01 Card Helpline 01847185001, 01847185002 223357207-11 Ext 256 card@sbacbank.com
02 BanglaPay Helpline 223357207-11 Ext 277 complain.banglapay@sbacbank.com


Central Customer Services and Complaint Cell

 

Sl No.

Name

Designation

Contact

email
01 Mr. M Shamsul Arefin
AMD (Head of Cell) 223357207-11 Ext. 250 complaintcell@sbacbank.com
02 Mr. Md. Abdullah SEVP 223357207-11 Ext. 286
03 Mr. Mohammad Asadul Haque EVP 223357207-11 Ext. 212
04 Mr. Md. Masoodur Rahman EVP 223357207-11 Ext. 216
05 Mr. Abu Bayazid SK SVP 223357207-11 Ext. 267
06 Mr. Md. Abdul Mannan SVP 223357207-11 Ext. 230
07 Mr. ASM Hojaiffa Noman VP 223357207-11 Ext. 215
08 Mr. Mohammad Shafiul Azam VP 223357207-11 Ext. 210


Name of Executives under the Right to Information Act

 

Sl No.

Name

Designation

Contacts

email
01 Mr. M Shamsul Arefin AMD 223357207-11, Ext-250 arefin@sbacbank.com
02 Mr. Md. Abdullah SEVP 223357207-11, Ext- 286 abdullah@sbacbank.com
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Online Complaint Form

Branch Name: Complaining Date: 21-05-2022
COMPLAINER INFORMATION
Name of Complainer:
Complainer Type:
Existing Customer of SBAC Non-Existing Customer of SBAC
A/C No. (If Existing Customer of SBAC):
Address:
Phone No: Mobile No:
E-mail ID:
COMPLAINT INFORMATION
Complaining Product/Service
Deposit Loan & Advance
Online Banking ATM-Booth
Others (Please mention)
Nature of Complaint:
Account not opened/closed Amount Not Credited
Card/Pin not Working Misplaced Cheque at branch
Request not processed Delay to disbursal
Others (Be specify): 
Brief Details of Complaint:
Desired Outcome:
Suggestions to Avoid Problem:
Please Enter Captcha Text:
 
 

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