SBAC Bank - Complaint Cell

Hotline Number

Sl No.	Support Center Name	Mobile No	Contact	email
01	Card Helpline	01847185001, 01847185002	223357207-11 Ext 256	card@sbacbank.com
02	BanglaPay Helpline		223357207-11 Ext 277	complain.banglapay@sbacbank.com

Central Customer Services and Complaint Cell

Sl No.	Name	Designation	Division	email
01	Mr. M Shamsul Arefin	AMD (Head of Cell)	Senior Management	complaintcell@sbacbank.com
02	Mr. Md. Nurul Azim	DMD	Senior Management
03	Mr. A. K. M. Rashedul Hoque Chowdhury	DMD	Senior Management & Head of General Service Division
04	Mr. Md. Abdullah	SEVP	Head of Legal Affairs & Recovery Division
05	Mr. Mohammad Asadul Haque	SEVP	Head of Treasury Division
06	Mr. Md. Masoodur Rahman	SEVP	Head of Internal Control and Compliance Division
07	Mr. Faisal Ahmed	EVP	Head of Human Resources Division
08	Mr. Asif Khan	EVP	Head of Corporate Banking Division
09	Mr. Md. Abdul Mannan	EVP	Head of Credit Division
10	Mr. Md. Mokaddess Ali	EVP	Head of Board Division
11	Mr. Md. Sharif Al Kashem	EVP	Head of Information and Communications Technology Division
12	Mr. Salahuddin Ahmed	SVP	Head of Banking Operations Division
13	Mr. Mannan Bapari (FCMA)	SVP	Head of Financial Administration Division
14	Mr. Mohammad Shafiul Azam	SVP	Head of Cards & Digital Financial Inclusion Division
15	Mr. Md. Majibur Rahman	SVP	Head of Anti Money Laundering Division
16	Mr. Md. Salah Uddin	SVP	Head of Credit Administration Division
17	Mr. Md. Nahiduzzaman Khan	AVP	Head of ISS, MIS & CIB
18	Mr. Md Feroj Chowdhury	FAVP	Head of Agent Banking Division